Nancy Friedman, Keynote Speaker, Working with Companies who want to leverage their customer service.

A unique presenter, Nancy's programs fit all industries and job titles. A quick tour of her site ( will easily show you.

Her laugh out loud, dynamic presentations have been presented in dozens of countries around the world. Nancy dives deep into her specialty topic of sales and customer service.  She is also the leader in brilliant telephone phone skills as well.

When media such as Oprah, The Today Show, CBS This Morning, CNN and Fox News (and dozens of others) need an Expert on Customer Service, they call on Nancy.  You should too.  

Named one of the 25 most influential businesswomen in St. Louis, Nancy's common sense and down to earth material makes great sense. 

The author of 8 books on communications, sales and customer service, Nancy's articles have appeared in the Wall Street Journal and USA Today, as well as dozens of other publications around the world.  She will not run out of material on her topics.

Nancy will inspire, motivate and engage your audience and leave you with tips, skills, ideas and techniques you’ll use the rest of your life. Her programs are high-energy, high-content, and best of all, high-results. 

Born and raised in Chicago, IL, Nancy and her family now reside in St. Louis, MO. Call her today

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“Nancy has the Midas touch with a Hollywood Delivery” – Cottman Transmission

 “Amazing, inspirational and mind blowing. Could have listened to you for hours.” – Subway International